What is the GST rate in Australia?

The Goods and Services Tax (GST) rate in Australia is 10% on most goods, services and other items sold or consumed in Australia.

When do I need to register for GST?

You must register for GST if your business has a GST turnover of $75,000 or more ($150,000 for non-profits), or if you provide taxi or ride-sourcing services regardless of turnover.

What is BAS and how often do I lodge it?

A Business Activity Statement (BAS) is used to report and pay GST, PAYG instalments, PAYG withholding and other tax obligations. Most small businesses lodge quarterly, but it can be monthly or annually depending on your turnover.

What is Single Touch Payroll (STP)?

Single Touch Payroll is an ATO requirement to send payroll information — salaries, PAYG withholding and super — to the ATO each pay run. STP Phase 2 also includes additional fields like employment type and income type.

What is the current super guarantee rate?

From 1 July 2025, the super guarantee rate is 12% of an employee's ordinary time earnings for the 2025-26 financial year.

Do I need an ABN to issue invoices?

If you're carrying on an enterprise in Australia, you need an Australian Business Number (ABN) to issue tax invoices. Without one, your customers may be required to withhold 47% of the payment.

Is Registrum compliant with Australian tax requirements?

Yes. Registrum is built for Australian businesses — it calculates GST, generates BAS preparation reports (G1–G15, 1A, 1B, W1, W2), tracks STP payroll data with PAYG and super, and defaults to AUD. Registrum prepares all figures for you; lodgement is done via the ATO Business Portal or your tax agent.

Can I switch from Xero, MYOB, or QuickBooks?

Absolutely. Registrum supports CSV imports from all major platforms including Xero, MYOB, and QuickBooks. You can import your contacts, invoices, products, and receipts in minutes. Our Business plan also includes direct API integrations with these platforms.

How does the free trial work?

You get full access to all features for 14 days—no credit card required. At the end of your trial, you can choose a plan that fits your business, starting from $8.95/month (AUD) on the Starter plan.

Is my financial data secure?

All data is encrypted at rest (AES-256) and in transit (TLS 1.2+). We support TOTP-based two-factor authentication (2FA) with QR code enrollment and backup codes — admins can enforce 2FA for all users. We also use role-based access control, encrypted API keys, and maintain a full audit trail. Bank connections are provided via Basiq, an ACCC-accredited CDR Data Recipient. Every table has row-level security policies ensuring complete data isolation between users and organisations.

How much does Registrum cost?

Registrum starts at $8.95/month (AUD) for the Starter plan. The Jobs Management plan is $40.95/month for tradies and field service businesses. The Professional plan is $92/month and includes unlimited invoices, full payroll and STP Phase 2 export format, inventory, CRM and Telegram sending. The Business plan is $151/month with multi-org access, API and webhooks, the Reggie agent and a dedicated Telegram bot per organisation. Annual billing is available at a discount on all plans. All plans include a 14-day free trial with no credit card required.

Does Registrum support Single Touch Payroll (STP)?

Yes. Registrum produces STP Phase 2 reports in the ATO-specified format from your pay-run data. Lodgement is done through the ATO Business Portal or your tax agent — Registrum is not a registered ATO Digital Service Provider.

Do I need to install anything?

No. Registrum runs entirely in your browser and works on desktop, tablet, and mobile. You can also install it as a Progressive Web App (PWA) for a native-like experience on any device.

Can my accountant access my data?

Yes. You can invite your accountant with read-only or module-specific access. They get their own dashboard view without needing a separate subscription. You stay in control of what they can see.

Can I manage multiple businesses?

Yes! Master account holders can create and switch between multiple organisations from the sidebar. Each organisation has isolated data, branding, banking details, and its own Telegram bot. Available on all plans.

What CRM features are included?

Registrum includes a built-in CRM with a unified hub featuring three tabs: Contacts (with enriched fields like company name, ABN, industry, and tags), a Deals pipeline (Kanban board from Lead through to Won/Lost), and Follow-ups (tasks and reminders with overdue detection). You can share deals and follow-ups externally via secure links.

How does Telegram document sending work?

From any invoice, quote, credit note, or purchase order, click the Send button to choose what to include (PDF, summary text, portal link) and the channel (Email, Telegram, or Both). Your client needs to message /start to your Telegram bot first so you can get their Chat ID. Available on Professional and Business plans.

How does the Refer a Friend program work?

Every user automatically receives a unique referral code on signup. Share your personal link from the 'Refer a Friend' page in the sidebar — when someone signs up using your link, the referral is tracked automatically. Admins can configure rewards like free trial extensions.

Terms of Service

Last updated: June 2026 · Jurisdiction: Victoria, Australia

1. About Registrum

Registrum is a cloud-based accounting and job management platform operated by Registrum Pty Ltd (ABN 29 372 825 751), a company registered in Australia. By creating an account you agree to these terms.

2. Your Account

You must be 18 or older to create an account
You are responsible for keeping your login credentials secure
You must provide accurate business information including your ABN where requested
One account per business entity unless you have purchased a multi-organisation add-on

3. Subscriptions and Payment

Subscriptions are billed monthly or annually depending on your chosen plan
Prices are in Australian Dollars (AUD) and include GST where applicable
Your subscription renews automatically at the end of each billing period
You will receive an email reminder before any annual renewal
You can cancel at any time from Settings → Subscription — cancellation takes effect at the end of your current billing period
We use Stripe for payment processing. Your card details are never stored on our servers

4. Free Trial

New accounts receive a free trial period as advertised on our pricing page
No credit card is required to start a trial
At the end of your trial your account moves to read-only mode
You will not be charged unless you actively select a plan and enter payment details

4b. Refunds and Cancellation

The free trial is your evaluation window. Once you select a paid plan and enter payment details, you confirm you have evaluated Registrum and are satisfied it meets your needs. We do not provide refunds for change of mind, the unused portion of a paid period, failure to cancel before automatic renewal, third-party interruptions (e.g. CDR bank-feed consent expiry, ATO outages), or consumed add-ons. Refunds are limited to the circumstances listed in our Refund Policy (major failure, duplicate billing, or charges after cancellation). Nothing in this clause limits your non-excludable rights under the Australian Consumer Law.

5. Your Data

You own your data. We do not sell it.
Data is stored on AWS infrastructure in Dublin, Ireland under GDPR-equivalent protections.
Data is encrypted in transit (TLS) and at rest using AES-256 encryption
On cancellation, your data is retained for 30 days then permanently deleted
You can export your data at any time from Settings

5b. Bank Feeds & CDR Consent

Bank feeds are powered by Basiq Pty Ltd, an ACCC-accredited open banking provider. When you connect a bank account, you grant consent for Basiq to retrieve your transaction data on your behalf. This consent is valid for 12 months under Australia's Consumer Data Right (CDR) framework and must be renewed annually. Registrum will notify you before your consent expires. Failure to renew will pause transaction imports until consent is re-authorised. You may disconnect a bank account at any time from Banking → Bank Feeds. Some financial institutions are not yet CDR-accredited and use Basiq's secure web connector instead — these connections are subject to Basiq's standard terms available at basiq.io.

6. Not a Tax or BAS Agent

Registrum is record-keeping and financial management software. Registrum Pty Ltd is not a registered tax agent, BAS agent, or SBR-enabled lodgement provider under the Tax Agent Services Act 2009 (Cth).

Reports, summaries, and files generated by the platform — including BAS summaries, STP files, payroll records, and depreciation schedules — are produced for your records only. You must verify all figures before use.

Lodgement to the ATO (including BAS, IAS, STP, and superannuation) must be performed by you or your registered tax/BAS agent via the ATO Business Portal or SBR-enabled software. Registrum accepts no liability for errors in, or arising from, reliance on platform-generated figures without independent verification.

7. Acceptable Use

You agree not to:

Use Registrum for any unlawful purpose
Attempt to access another user's account or data
Reverse engineer or copy any part of the platform
Use the platform to store or transmit malicious code
Misrepresent your identity or business details

8. Availability

We aim for 99.9% uptime. Planned maintenance will be communicated in advance. We are not liable for losses caused by temporary unavailability outside our reasonable control.

9. Australian Consumer Law

Nothing in these terms limits your rights under the Australian Consumer Law. If you are a consumer under the ACL, you have statutory guarantees that cannot be excluded. See our Refund Policy for full details.

10. Limitation of Liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded by contract. Where the ACL permits us to limit our liability for a failure to comply with a consumer guarantee, our liability is limited (at our election) to resupplying the affected service or paying the cost of having it resupplied.

Subject to the paragraph above, and to the maximum extent permitted by law:

The Registrum platform is provided on an "as is" and "as available" basis, without warranties of any kind other than those that cannot be excluded by law.
Our total aggregate liability to you arising out of or in connection with the service, in any 12-month period, is capped at the total fees you have actually paid to Registrum Pty Ltd in that 12-month period.
We are not liable for indirect, incidental, special, consequential, exemplary or punitive loss; loss of profit, revenue, goodwill, business opportunity, anticipated savings, or data; or any loss arising from your reliance on figures generated by the platform without independent verification.
You acknowledge that you are responsible for backing up your own data (export from Settings at any time), verifying all figures before lodging with the ATO or any other authority, and consulting your own registered tax or BAS agent for tax-related decisions.

11. Changes to These Terms

We may update these terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of Registrum after that date constitutes acceptance.

12. Governing Law

These terms are governed by the laws of Victoria, Australia. Disputes will be resolved in the courts of Victoria.

13. Contact

Registrum Pty Ltd
ABN: 29 372 825 751
Email: support@registrum.com.au
Website: registrum.com.au

Smart Notes — Fair Use & Plan Limits

The Smart Notes module includes per-plan limits on the number of notes, storage size, folders, and templates. These limits are displayed within the app at all times.

No surprise charges. When you reach 100% of any limit, the creation of new notes (or folders/templates) is blocked and you are presented with an option to upgrade your plan. We do not charge automatic overage fees. You will only ever be charged the advertised price of the plan you have explicitly chosen.
Existing content is always safe. Reaching a limit never deletes or restricts access to notes you have already created. You can continue to read, edit and export them.
Lifetime plan holders. Lifetime plan holders are subject to the limits of the equivalent monthly tier and are never automatically billed for additional usage. If you wish to increase your limits, you may purchase a higher Lifetime tier or move to a monthly plan.
Fair use. Smart Notes is intended for legitimate business knowledge management. Bulk automated content insertion designed to circumvent storage limits or harm platform performance is not permitted.
Data export. You may export all your notes as Markdown or CSV at any time, in line with your data portability rights under the Privacy Act 1988 (Cth).

These provisions are designed to comply with the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) — in particular the prohibitions on misleading conduct (s18) and unfair contract terms (s23) — and with ACCC subscription guidance.